TUESDAY APRIL 5TH, 2022
Sheraton Centre Toronto Hotel | Location: Lower Level - Grand Ballroom
1:00pm - 4:00pm
Exhibitor Set-Up
Location: Grand Ballroom Foyer
WEDNESDAY APRIL 6TH, 2022
Sheraton Centre Toronto Hotel | Location: Grand Ballroom
8:45am - 9:00am
Opening Remarks
Location: Grand Ballroom

9:00am - 10:00am
Session 1: "Raindrops Have Stopped Falling on My Head"
Location: Grand Ballroom
As we’ve moved through these difficult times, the plethora of data and predictions has made our heads spin. We are now rebuilding in many parts of the country, and some markets and properties have performed well. Find out from these leading experts the very latest on transactions, capital, valuations, and critical data points, what the next couple of years may look like, which markets and asset classes will lag and those that are poised for a robust recovery.
Moderator:


Executive VP & Partner, Crescent Hotels & Resorts Canada
President & CEO, Global Edge Investments


10:00am - 10:45am
Session 2: Controlling the Uncontrollable: Insurance and Property Taxes Examined
Location: Grand Ballroom
We now know the meaning of force majeure and understand all levels of government across the country are fiscally strained. But so are many hotel owners. These two “fixed” costs are not so stable. What can owners expect, and more importantly, how can they fairly manage these costs in the next few years?
Moderator:




11:30am - 12:15pm
Session 3: Recruitment, Retention, and Rethinking Hospitality Human Capital
Location: Grand Ballroom
In this facilitated panel discussion, experts from across the national workforce development, corporate hotel, and higher education landscapes will present brief reflections on the present state of the hotel industry’s labour conditions, best and better workplace practices, and emerging innovations in the world of recruitment, retention and rethinking human capital.
Moderator:





1:30pm - 1:45pm
Hotel Association of Canada Update
Location: Grand Ballroom

1:45pm - 2:30pm
Session 4: Let’s Get It Started: Value Creation Through Capital and Procurement Upheaval
Location: Grand Ballroom
Guest satisfaction scores have dropped, your asset needs capital, and the brands, while forgiving through Covid, are now looking for improvements to be initiated. The problem is cash flow is tight, labour costs are rising, and getting your materials in on time and on budget is challenging. Learn what you must do to set your property up for success in the next two years.
Moderator:




2:30pm - 3:15pm
Session 5: Canada and the New World Economic Disorder Set Straight
Location: Grand Ballroom
These laser-focused economists will give us the straight goods. Where are we really heading-recovery or slump? What permanent and temporary changes to the economy can we expect, and how do we navigate all the moving parts? Will Canada expedite the return of much-needed pre-Covid immigration levels? These experts will provide real-time colour on the significance of all tiers of the government debt, interest rates, and inflation and how the rest of 2002 could unfold. Hold on --
Moderator:



Deputy Chief Economist and Head of U.S. Economics, Managing Director
BMO Capital Markets

3:45pm - 4:45pm
CEO Closing Keynote
Location: Grand Ballroom
Accor is a world leading hospitality group consisting of 5,300 properties and 10,000 food and beverage venues throughout 110 countries. The group has one of the industry's most diverse and fully-integrated hospitality ecosystems encompassing more than 40 luxury, premium, midscale and economy hotel brands, entertainment and nightlife venues, restaurants and bars, branded private residences, shared accommodation properties, concierge services, co-working spaces and more. Accor's unmatched position in lifestyle hospitality - one of the fastest growing categories in the industry - is led by Ennismore, a joint venture, which Accor holds a majority shareholding. Ennismore is a creative hospitality company with a global collective of entrepreneurial and founder-built brands with purpose at their heart. Accor boasts an unrivalled portfolio of distinctive brands and more than 260,000 team members worldwide. Members benefit from the company's comprehensive loyalty program. - ALL - Accor Live Limitless - a daily lifestyle companion that provides access to a wide variety of rewards, services and experiences. Through its Planet 21 - Acting Here, Accor Solidarity, RiiSE and ALL Heartist Fund initiatives, the Group is focused on driving positive action through business ethics, responsible tourism, environmental sustainability, community engagement, diversity and inclusivity. Founded in 1967, Accor SA is headquartered in France and publicly listed on the Euronext Paris Stock Exchange (ISIN code: FR0000120404) and on the OTC Market (Ticker: ACCYY) in the United States. For more information visit group.accor.com, or follow Accor on Twitter, Facebook, LinkedIn, and Instagram.
Moderator:


4:45pm - 5:00pm
Final Remarks
Location: Grand Ballroom
